Shipping / Return Policy

Privacy Policy:
Designer Doorware respects the privacy rights of our customers. Any and all information you provide us is kept with strict confidence. We respect your privacy and will not sell or provide your personal information to anyone.

Security:
Our on-line shopping software uses the latest in SSL Security.

Shipping Policy:
Orders are shipped via US Postal Mail or United Parcel Service and usually take 2-5 business days for delivery time.

Overnight shipments are available. Please contact us for pricing.

Shipping/Handling Cost Chart:

Total Sale Amount:	Shipping Charge:
$.01 to $50.00	$9.95
$51.00 to $100.00	$12.95
$101.00 to $200.00	15.95
Over $200.00	$19.95

Returns:

We have a money back guarantee on all of our items. Please contact us for details; a re-stocking charge may apply for custom items. The items must be returned or exchanged within 30 days of receipt for a refund (excluding any shipping costs). Items MUST be returned in their original condition and include all related parts and instructions. DAMAGED or SCRATCHED ITEMS WILL NOT BE CREDITED, NOR RETURNED TO SENDER.

A Return Authorization Number (RAN) must appear on the outside of the package, or it will be REFUSED. To expedite your credit request contact us for your RAN (Return Authorization Number).

Return shipping to be paid by customer.

Designer Doorware has the right to refuse or cancel any orders whether or not the order has been confirmed and the customer's credit card charged. If the credit card has been charged and the order is canceled, Designer Doorware will refund any money due.